Global Diagnostics Company (16 locations)

A global diagnostic services company selected Connectivity Point Design & Installation to refresh ethernet switches at sixteen office locations throughout the U.S. and Europe.

The switches were preconfigured and shipped to the sixteen remote locations, nine of which were in Europe. The Connectivity Group used its database of pre-qualified partners to identify local technicians who could perform the work to their specifications. By using local resources, The Connectivity Group could cost effectively manage multiple sites simultaneously. This strategy was also preferred over sending a U.S.-based technician to each location because it provided the peace of mind knowing that The Connectivity Group had identified a qualified resource who not only could perform the work less expensively, but could be called back to the site if follow up support or troubleshooting was required.

The Connectivity Group helped define the requirements of the project and directed each local contractor to identify all connections to the data switch and then successfully swap the existing switch with a newer model during an after-hours maintenance window. The local technician also worked with the customer's network engineer to confirm all connections were visible on the network and that the customer's devices were up and running.

The customer was so pleased with the level of support and timeliness of the installation that they are already planning to use The Connectivity Group for a future router refresh project at nine remote locations.

The Connectivity Group successfully performed the upgrades in Taipei, TW; Zurich, SW; Bern, SW; Barcelona, SP; Cergy, FR; Alfortville, FR; Buckinghamshire, UK; Horsham, UK; Newmarket, UK and seven states across the U.S.

Nationwide software deployment

A large national corporation with more than 100 office locations selected Connectivity Point Design and Installation (CPDI) to assist with the deployment of a new software platform.

CPDI was tasked with setting up temporary training rooms at selected sites, creating a standardized room layout and developing documentation for installation best practices to ensure success in these quick turnaround deployments.

CPDI served as the One Point of contact for the corporate IT department and utilized our database of prequalified technicians to complete the project.

CPDI scheduled and dispatched a local technician to a customer site to install temporary cables, set up network switches, patch computers to the local network and log onto the system. Upon completion of the training sessions, Connectivity Point coordinated the return trip to the site to remove the network switches and cabling and package equipment/devices so they could be shipped to the next training location.

Connectivity Point project and logistics management provided the customer with One Point of contact for all installations. By leveraging our network of partners across the country, CPDI was able to supply local technicians and field support in a cost-effective manner. Streamlining the process in this way allowed our customer's IT staff to focus on other aspects of the training program, while still providing the internal support need to ensure successful training sessions.