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Connectivity Point

Connectivity Point

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Health Care Company / Audio/Visual

Health Care Company / Audio/Visual

PORTLAND, MAINE

Connectivity Point Design‭ ‬&‭ ‬Installation‭ (‬CPDI‭) ‬has worked with this well-known Health Care Company‭ (‬HCC‭) ‬since 2017‭. ‬Our first‭ ‬project with them was to help troubleshoot issues they were having with a failing audio/visual system installed by a previous vendor‭. ‬It was a temporary fix that allowed them to keep business moving‭, ‬until they were able to overhaul the system at a later date‭. ‬Since then‭, ‬CPDI has also partnered with the HCC on a major expansion and renovation construction project at their Portland, Maine, location, ‬installing the tele/data communication systems‭.  ‬

When the HCC decided to replace their A/V Systems in 2021‭, ‬they asked Connectivity Point to create a design to take their existing board rooms with limited conferencing to a‭ ‬“Telepresence”‭ ‬like environment‭. ‬The goal was not only to get a fully functioning A/V system in place‭, ‬but also to create an inclusive collaboration experience in two of their biggest board rooms‭. ‬Based on learnings from working with remote team members during the pandemic‭, ‬the HCC recognized 100%‭ ‬in room participation wasn’t possible and they needed to update for the future‭. ‬

Working closely with the Connectivity Point A/V engineers‭, ‬the HCC identified specific communication and technology requirements‭ ‬they wanted to put in place in the 20+‭ ‬person board rooms‭. ‬This process ensured that the final design would be customized to address their specific needs‭, ‬ensuring a space that would offer a state-of-the-art experience whether people were on-site or remote‭. ‬

Communication‭ ‬&‭ ‬Technology Requirements‭:‬

•‭ ‬Room technology to include local‭ ‬and remote participants

•‭ ‬All participants be cleanly heard with a‭ ‬front-forward camera view

•‭ ‬All participants clearly view/see content‭, ‬people at the far-end of the table‭, ‬and local video

•‭ ‬Technology to be intuitive and easy to use‭ ‬

In-room and remote participation was key to designing‭ ‬the HCC’s new collaborative environment‭. ‬The in-room hardware was selected based on their ability to provide optimum face-to-face communication for anyone local or remote‭. ‬The A/V system upgrades addressed the immediate communication needs‭, ‬as well as set them up for success in the future‭. ‬

Connectivity Point – Crestron Flex system touch screen
Crestron Flex system touch screen

Upgrade Details‭: ‬

This state-of-the-art collaboration room offers an equitable experience for in-room and remote participants by optimizing an all‭-‬network-based A/V System‭:‬

•‭ ‬A new Crestron Flex Zoom room system was installed‭. ‬This system is a dedicated Zoom conferencing PC connected to the A/V system‭. ‬Conferencing managed‭ ‬via USB3.0‭ ‬for Zoom and Teams‭.‬

•‭ ‬A 10”‭ ‬touch screen provides user control of the‭ ‬Zoom conference functions and room AV functions‭. ‬A scheduled meeting will show on the Touch screen‮—‬with one-touch join‭. ‬All attendees can connect to the Zoom meeting as normal‭.‬

•‭ A 7”‭ ‬room scheduling panel with room status light was added to the outside of the room‭. ‬Room reservations are displayed on the screen‭.‬

Connectivity Point A/V Solutions

•‭ ‬9‭ ‬new HD PTZ cameras with a smart camera tracking system were installed‭. ‬The 1Beyond Camera tracking system auto tracks and switches based on which person is speaking‭. ‬The camera system includes custom layout options‭. ‬Camera feeds to the server‭ ‬via NDI‭.‬

•‭ ‬Replaced existing video system with new scalable‭ ‬IP based video system‭ (‬Crestron NVX‭). ‬This upgrade allows for viewing flexibility of any source on any display‭, ‬with video signal and routing via IP‭.‬

•‭ ‬32‭ ‬gooseneck microphones were installed‭ ‬throughout the room‭, ‬with audio signals managed‭ ‬via AVB‭ ‬&‭ ‬Dante‭.

•‭ ‬2x 100”‭, ‬4x 75”‭ ‬&‭ ‬3x 32”‭ ‬LCD Displays provide 4k system resolution‭, ‬and include additional floor level displays for the front desk participants to offer‭ ‬an immersive experience‭. ‬An optional rear floor display can be added if needed in the future‭. ‬

Based on the feedback and meetings with the‭ ‬HCC project team‭, ‬Connectivity Point designed a‭ ‬state-of-the-art A/V system that would not only fulfill the communication and technology requirements‭ ‬for the board room projects but would also serve‭ ‬as the design standards template for 11‭ ‬other sites‭. This integrative Health Care Company is focused on improving the health of the people and communities‭ ‬they serve‭. ‬Creating equitable collaboration spaces‭ ‬is a vital part of that mission‭.‬

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Connectivity Point

Corporate Headquarters

Auburn, ME 04210

(866) 782-0200

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